Discover How a Global Metals Giant Slashed Inefficiency and Transformed Supplier Collaboration

When a world-leading metals company spanning mining, exploration, smelting, and recycling found itself buried under 200,000 emails a year, something had to change. This case study reveals how they ditched manual chaos for a smarter, faster way of doing business — and never looked back.

Key Takeaways:

• Speed that changes everything — Real-time contract negotiation, pricing, and supplier collaboration replaced days of back-and-forth phone calls and emails, closing deals faster than ever before.
• 20% of wasted time reclaimed — Buyers freed from routine admin were redeployed to high-value work: sourcing new suppliers, strengthening partnerships, and driving growth.
• Full visibility, zero guesswork — A single shared platform gave both the company and its suppliers instant access to contracts, invoices, shipments, assays, and payments — with automated alerts keeping everyone ahead of disruptions.

Download our Global Metals CTRM Case Study