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Quality Management: The Hidden Value in Commodity Operations

Written by Peter Stanley | Jan 6, 2026 9:35:37 AM

Why Quality Management Is the Hidden Value Driver in Modern Commodity Operations

For decades, commodity operators and asset owners have focused heavily on one central goal: keeping material moving efficiently. Whether it’s iron ore, coal, wheat, or any other bulk commodity, the priority has been simple: avoid stoppages, prevent demurrage, and ensure the supply chain keeps flowing.

While these remain important priorities, the truth is that most automated systems and operators already have robust safeguards to prevent costly delays and operational penalties. Technologies for scheduling, movement control, and load planning are mature enough that major inefficiencies are increasingly rare.

So where else is the real value being unlocked today?

Not too surprisingly, the answer lies in quality management, an area where even small improvements translate into massive financial returns –

1. Optimizing Quality to Avoid Giving Away Value

If a contract specifies a certain quality threshold, say, 61% FE for iron ore, 25% ash for coal, or 10% protein for wheat, traditional practice is to deliver above that requirement to stay safe. But doing so means you are literally giving away higher-value material.

A smarter approach is to deliver just enough above the specification to avoid penalties. For example:

  • Provide 61.2% FE instead of 62%
  • Deliver 24% ash instead of 20%
  • Ship 10.2% protein instead of 11%

The challenge? Quality varies across pits, stockpiles, silos, and batches. Guessing or using weighted averages is unreliable.

A modern Quality Management System (QMS) solves this by tracking, modelling, and predicting quality in real time so you know exactly what the final shipped quality will be.

2. Why Weighted Averages Fail — and How QMS Reduces Uncertainty

The diagram makes the difference clear.

Traditional weighted-average planning produces a wide confidence range, shown by the broad brown curve. This wide range creates uncertainty: operators cannot be sure whether the final cargo quality will dip below the contract target or exceed it significantly.

Because of this uncertainty, operators set their planned target much higher than required to avoid penalties. This extra buffer is where value is lost.

A QMS, on the other hand, generates a narrow, high-confidence range, represented by the green curve. This is because QMS continuously models real-time data from stockpiles, rehandling movements, belts, and loading operations.

With this tighter range:

  • The Planned Target with QMS can safely be closer to the contract specification
  • The Planned Target using Weighted Averages must sit much further above the requirement
  • The black double-arrow between the two planned targets is the opportunity gap, representing the value reclaimed by using QMS predictions

This is where millions of dollars are won or lost.

Weighted averages = low confidence, wide uncertainty
QMS modelling = high confidence, minimal uncertainty

3. Avoiding Penalties Before They Happen

Out-of-spec penalties can be brutal. If silica, for example, attracts a US$1 penalty per tonne, then going out of spec on half of a 500,000-tonne contract means:

250,000 tonnes × $1 penalty = $250,000 lost

A QMS flags these risks early and predicts where parameters are trending out of spec—long before the material reaches the point of no return. Operators can blend, divert, or reprocess accordingly.

4. Managing Moisture: A Critical Safety Imperative

In commodities like iron ore fines, moisture is more than just a quality parameter; it’s a safety risk. Too much moisture can make the material behave like a liquid, posing a real danger of cargo liquefaction, especially during storms.

Old methods like weighted averages hide moisture hotspots. A QMS, however:

  • Tracks moisture variation in real time
  • Identifies dangerous pockets
  • Supports safer loading decisions

This reduces safety risks and protects vessels, crew, and cargo.

Integrate Quality and Extract Additional Value from Advanced Operational Systems

Quality Management can and should be integrated into the stockpile management and task management landscapes to ensure predictions and operational decisions are contextualised into current capabilities:

  • 3D Machine Control SMS should share the stockpile model with the QMS. QMS predicts the results based on the stacking and reclaiming patterns available. SMS stacks for optimised quality and reclaims for maximum efficiency
  • 3D SMS needs to have the flexibility to modify stacking and reclaiming patterns in normal operation to achieve optimum results for moisture, quality and weather excursions

Task Management systems (SAC) report quality sublot movements to QMS which can warn of out of specification trends and invoke on the fly changes to improve throughput and business outcomes

From Guessing to Knowing

The industry is moving from guessing quality using weighted averages

To: Knowing quality through real-time predictive modelling

And in a world where margins swing by millions based on a single quality parameter, this shift is not just beneficial; it’s transformative!